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FAQs

What are our business hours ?

Do we groom animals?

Do we board animals?

What are our office policies on appointments, payment, etc.

5. What if my dog/cat has diarrhea?
6. What if my pet eats chocolate?
7. How much should I feed my pet?
8. My pet eats plants; are they toxic?
9. What if my dog or cat doesn't eat much anymore?
10. What if my older cat is ravenous?
11. What if my dog still urinates in the house after they are 8 months old?
12. What if my cat has been vomiting on and off?
13. What if my dog drags his rear end on the floor?
14. What if my groomer tells me my pet has parasites?
15. What if I find a baby bird, squirrel, raccoon, fox, skunk, etc.?
16. What if my pet's ears are constantly dirty and I have to clean them all the time?
17. What if my dog had a tick and I think the head is still attached?
18. When and why should I neuter/spay my pet?
19. What dog breed is the best for my family?
20. How do I apply Frontline?
21. Should I finish my pet's pain medication after surgery?
22. How does my pet indicate pain?
23. Is anesthesia dangerous?
24. Why should I have pre-anesthetic bloodwork done?
 

 

 

 

 

 

 

 

 

 

 

1.

What are our business hours ?

 

M-Th-F 8am - 5:00pm, Tues 8am - 6:00pm, Wed 7:15am - noon
1st & 3rd Saturdays 8am - noon

Schedule changes will be posted on the home page of this website if possible.

   

   
2.

Do we groom animals?

  No, we do not have a groomer on site.
   

   
3.

Do we board animals?

  We accept boarding animals on a limited basis based on the necessary care requirements of your pet. If your pet is a special needs case, (i.e. special diet, daily medications, recovering from surgery) we will be happy to accommodate your pet. However we are not equipped to board large numbers of animals that do not have special care needs.
   

   
4.
What are our office policies on appointments, payment, etc.
  Please refer to our policies page.
   

 
5. What if my dog/cat has diarrhea?
Hold off on giving your pet food, however water is fine. Make an appointment to see a veterinarian. Bring fresh stool sample if possible so the doctor can see what the diarrhea looks like and test for parasites. In the meantime, feed your pet a diet of boiled rice and hamburger or chicken (3 parts rice to 1 part meat) in small frequent amounts until they can be seen by the vet. We do not recommend using human anti-diarrheal medicines to treat your pet as this may worsen diarrhea caused by infection (i.e. virus/salmonella/parasites).
   

   
6. What if my pet eats chocolate?
  Chocolate contains methylxanthine alkaloids that can cause constriction of the arteries, increased heart rate, and central nervous system stimulation. Ingesting chocolate can lead to vomiting, diarrhea, panting, pacing, increased thirst, and increased urination for your pet. Tremors and restlessness may also be noted. Should your pet ingest chocolate, you should contact your veterinarian as soon as possible. It is extremely helpful if you can tell the vet what type of chocolate was ingested, when and how much, and if there was a wrapper or container of some sort that may have also been ingested along with the chocolate, as these can lead to gastrointestinal obstructions. The best thing to do is contact your veterinarian as soon as possible.
   

   
7. How much should I feed my pet?
  We recommend that you base how much you feed your pet upon factors such as age, current weight, species, breed, and nutritional requirements. If you believe that your pet is in need of a special diet (whether it be for weight loss or nutrient deficiencies, etc.) we recommend scheduling an appointment with your veterinarian or an animal nutritionist to determine the proper feed and diet for your pet. In other words, this is not an easy question to answer without a physical examination of your pet, as each pet will differ individually in their nutritional requirements. Our veterinary staff will be happy to schedule a consultation appointment to determine a proper diet for your pet.
   

 
8. My pet eats plants; are they toxic?
  Any plant can cause vomiting and diarrhea merely because of the fact that it is a foreign substance to the intestinal tract. However for a list of truly poisonous plants you can find complete listings in the AMA Handbook of Poisonous and Injurious Plants. For an online guide click here.
   

9. What if my dog or cat doesn't eat much anymore?
 

Your pet may have a serious medical concern. Please make an appointment with your veterinarian at your earliest convenience. Also, a fresh stool sample should be checked for parasites. If you are able to describe how long this has been occurring, the pet's diet, and any additional symptoms such as diarrhea, depression, and increased thirst or urination, this would be helpful to the vet in diagnosing your pet's illness.

Often dogs will start eating less around 6-8 months of age because they are not growing as quickly. Elderly pets rarely have a decreased appetite simply because they are getting old - often there is an underlying health problem. See your vet accordingly.

   

10. What if my older cat is ravenous?
  Hyperthyroidism is the most common cause of increased appetite and weight loss in their cat. These pets should be examined by a vet so that proper diagnostic tests can be conducted. In addition, a fresh stool sample should be screened for intestinal parasites as they can also cause increased hunger.
   

11. What if my dog still urinates in the house after they are 8 months old?
  Your dog may have a behavioral or medical reason for this problem. We recommend screening your dog's urine for abnormalities as soon as possible. A fresh first of the morning midstream urine sample should be provided for proper testing, however the sample can be collected by your vet if you are unable to do so.
   

12. What if my cat has been vomiting on and off?
  Your cat may have a serious medical concern. Please make an appointment to see your vet as soon as possible. Also, a fresh stool sample should be checked for parasites. If you are able to describe how long this has been occurring, the pet's diet, and any additional symptoms such as diarrhea, depression, and increased thirst or urination, this would be helpful to the vet in diagnosing your pet's illness.
   

13. What if my dog drags his rear end on the floor?
  Your dog may either have an anal sac or intestinal parasite problem. Anal sacs are small scent glands inside the rectum that have a tendency to fill up with excess secretions and cause discomfort for some dogs. Your veterinarian can easily check these glands to see if this is may be the source of your dog's scooting. Some pets may also drag their rear end due to discomfort caused by intestinal parasites. We recommend that you have your dog's stool screened if they display this abnormal behavior, and that you have your dog screened annually for parasites.
   

14. What if my groomer tells me my pet has parasites?
  You should ask your groomer to specifically explain what prompted them to reach this conclusion. Although there are qualified groomers who could make such a conclusion, we highly recommend that your pet be examined by your vet so that if any parasites are present, they can be properly diagnosed and treated. If you believe that your pet may have an intestinal parasite, a fresh stool should also be screened.
   

15. What if I find a baby bird, squirrel, raccoon, fox, skunk, etc.?

Please call us before you bring in any wildlife. We strongly advise that one takes all the necessary precautions to protect themselves against the external parasites, diseases, and aggressions that most wild animals can exhibit. Please wear gloves, protective eyewear, and use blankets to collect the animals for transportation. We recommend that you never attempt to capture an adult mammal due to rabies concerns, instead contact the local animal control officer, who is trained to deal with such situations. For more information, you can contact the Wildlife Orphanage.

Birds: If a bird has feathers and can fly to some degree, leave it alone, as it is likely a fledgling. If it is a nestling (very few feathers), place the bird into a small box or basket, place it up in a nearby tree, and watch for the parents to return. If the parents do not return, you may want to contact the Wildlife Orphanage.

Mammals:
Bunnies are often left all day long by the mother. If a nest is found, please put the bunnies back in the next and leave them alone for the mother to return. Always bring your dogs and cats inside if you fear they may find the bunnies. If the bunnies are truly abandoned, please contact the Wildlife Orphanage.
Bats are a huge rabies concern. Please use a shovel or other object to lift an injured or dead bat into a box if you happen to find one. If the bat can fly even the slightest distance, an animal control officer or exterminator should be called immediately. We recommend staying away from the bat and keeping all pets far away from it as well. Any orphaned or injured bats brought into our clinic will be euthanized and tested for rabies due to humane reasons and legal protocols.

***PLEASE BE AWARE THAT MOST WILDLIFE HAVE EXTERNAL PARASITES!***

   

16. What if my pet's ears are constantly dirty and I have to clean them all the time?
  Your pet may have a serious medical concern. Please make an appointment to see your vet as soon as possible. The doctor can determine the likely cause of this problem and recommend the appropriate treatment. Being able to tell the vet how long the problem has been occurring, how uncomfortable your pet has been, and whether other concurrent problems have been present is helpful in making a diagnosis.
   

17. What if my dog had a tick and I think the head is still attached?
  It is rare that the head is still attached after removing the body of a tick from your pet, however, it can occur. A more likely explanation for swelling or redness around the affected area is due to an irritating saliva that ticks secrete when they are attached to the skin. If the irritation at the site of attachment does not subside overnight, please have your pet examined by a vet to see if medical attention is necessary.
   

18. When and why should I neuter/spay my pet?
 

We recommend cats and dogs be neutered between the ages of 6-8 months, but may be neutered earlier under certain special circumstances. The specific reasons for spaying/neutering your pets are listed below by species. It is NOT recommended to allow a female dog to go through a heat before having her spayed.

Cats:

Male cats that are not neutered are more likely to wander and to fight, therefore drastically increasing their chances of contracting diseases or to be hit by cars. An unneutered male cat's urine is also extremely potent and terrible smelling, and will certainly ruin a carpet or anything else it may contact. In addition, unneutered male cats are more likely to mark their territory by spraying inside and outside the house.

Unspayed female cats are much more prone to mammary cancer, unwanted pregnancies (our country already has an enormous amount of unwanted pets that are euthanized daily), and reproductive diseases and cancers. Unspayed females are also at risk of developing pyometras, which are infected uteruses full of pus. This usually requires an emergency spay, and is more dangerous and expensive than a routine spaying procedure.

Dogs:

Unneutered male dogs are more likely to wander, fight with other dogs, be more aggressive, and urinate in inappropriate places. They are also much more at risk of developing prostate disease and testicular cancer.

Unspayed female dogs are much more prone to mammary cancer, mammary cancer, unwanted pregnancies (our country already has an enormous amount of unwanted pets that are euthanized daily), and reproductive diseases and cancers. Unspayed females are also at risk of developing pyometras, which are infected uteruses full of pus. This usually requires an emergency spay, and is more dangerous and expensive than a routine spaying procedure.

   

19. What dog breed is the best for my family?
  Click on the links below for websites designed to assist you in choosing the right pet for your family and situation.

http://www.puppyfinder.com/selector/intro.dog

http://www.canismajor.com/dog/chbreed.html

http://www.akc.org/breeds/index.cfm

   

   
20. How do I apply Frontline?
  Squeeze the contents of the vial onto the skin of your pet at the nape of the neck between the shoulder blades. You should part the fur so that you can see the skin clearly. You can apply the Frontline© in one large spot or trail it down the neck. If the pet can reach the spot of application, they may be able to lick off the medication thus rendering it ineffective. For cats, apply to the neck between the base of the skull and shoulders. For more information on Frontline© click here.
   

21. Should I finish my pet's pain medication after surgery?
  We recommend that you complete the full course of prescribed pain medication since it is difficult to assess the pain your pet may be experiencing. However, if you are fully convinced your pet is not in pain, you may discontinue medication after 48 hours. Animals are very good at hiding pain, so we medicate your pet if we believe that the procedure would be painful if it were performed on ourselves.
   

22. How does my pet indicate pain?
  If your pet is experiencing pain, they may react in several different and unpredictable ways. Some pets may vocalize, like the area, limp, or not eat. Other pets may simply have a different demeanor, or seem less active. Although it is up to you to judge your pet's behavior at home, we recommend continuing pain medication if you have any doubts about whether or not they may be in pain.
   

23. Is anesthesia dangerous?
  Anesthesia in veterinary medicine carries with it some risks, just as it does in human medicine. There is a risk of death, however, the risk is extremely small even in very debilitated pets, as we have excellent anesthetic drugs and monitoring devices available at our disposal. Thus, it is for the client to weigh the benefits of a procedure under anesthesia against the inherent risks involved with the operation. Most importantly, we do not feel that living with chronic pain is a quality-life existence. In these circumstances in particular, we believe that if an anesthetic procedure can lessen the pain a pet may be experiencing, even if the pet is elderly or debilitated and thus at "high risk" for anesthesia, it should be performed. Further precautionary measures such as pre-anesthetic bloodwork and intravenous fluids can greatly increase the chances for a successful operation.
   

24. Why should I have pre-anesthetic bloodwork done?
  We highly recommend that you have pre-anesthetic bloodwork done for any pets that are undergoing anesthesia. Pre-anesthetic bloodwork can provide the doctor with vital information regarding the health of your pet before they are put under anesthesia. The bloodwork screens for blood clotting ability, anemia, diabetes, and kidney function. Any abnormalities in the blood values would warn the veterinarian ahead of time, so that complications during anesthesia are forewarned. If your pet is older or ill in any way we recommend the use of more detailed bloodwork. The fee for pre-anesthetic bloodwork is small compared to the vast amount of vital information it can provide to the attending veterinarian; thus ensuring the health of our patient, your pet.
 

   
 

 
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